Contact

Have a question for us? Email [email protected] to get in contact with our Colorado-based support team.

Mailing Address: 21 10 Mile Dr, Granby, CO 80446.

FAQs

How do i use my pass?

To use your Indy Pass, simply walk up to the ticket window and show your physical pass or a government-issued ID just as a Driver's License. They will print you a day ticket, process a redemption for the day and you're free to ski! Some resorts have blackout dates and/or require advanced reservations. Please check the blackout dates page and before planning your visit.

Your pass may only be redeemed once per day and is non-transferable.

Resorts using RFID access systems may charge an additional fee for the purchase of the resort specific RFID card.  These cards are typically reusable and last multiple seasons so please be sure to hold on to these RFID cards and reuse them on your next visit to these resorts. 

Indy Pass Card (RFID)

The physical Indy Pass will include benefits such as expedited lift ticket pick-up at all Indy resorts, and discounts on products and services from Indy Pass partners. If you lose your RFID Card, you may present a government-issued ID at any of our partner resorts, and they will process your redemption.  

Physical passes will be shipped in the fall of 2025.

When does skiing start for 25/26 Indy passes?

The 25/26 ski season officially starts June 2025 with summer skiing at Corralco Mountain Resort offered on the Indy Pass. From there, the season continues when partner resorts open for the 25/26 winter season. A government-issued ID can be used to redeem your lift ticket at partner resorts until RFID cards are shipped this fall.

Indy Add-On Pass Rules

  • Proof of ownership of an Unrestricted Season Pass at an Indy Alpine Partner Resort (either a photo of your pass or receipt of purchase from your home resort - must display your full name) must be uploaded to your account in order to activate your Indy Add-On Pass
  • Your Add-On pass is not valid until your verification has been approved. 
  • Verifications can take up to 48 to process so please upload your verifications well in advance of your first anticipated use.
  • Add-On Passes are not valid at your home resort
  • Season Passes at the Indy Partner Resort must be unrestricted to qualify. Midweek and night-only passes do not qualify
  • Please allow up to two days for processing
  • If you decide not to purchase a season pass you may upgrade your Add-On pass to a regular Indy or Indy+ for the difference in cost at the time of upgrade plus a $25 service fee
  • No refunds will be given and passes may not be transferred
  • Kids must also have a season pass to qualify for Add-On pricing
  • Unrestricted employee season passes are eligible

What is the 250 Resort Guarantee?

The 25/26 Indy Pass comes with a 250 Resort Guarantee for the upcoming season. Passholders may request a refund for an unused pass by December 1, 2025, if the number of Indy Pass resort partners is less than 250 by November 1, 2025.

renewing resorts for 25/26

At this point, we expect all resorts to renew for 25/26. A passholder can also request a refund for an unused pass by December 1, 2025, if their favorite resort from the 24/25 season does not renew for 25/26 or if additional blackout dates are added since the previous year.

Indy Allied program

At all resorts participating in the Indy Allied Program, Indy Passholders receive 25% off lift tickets on weekends and holidays between Dec. 23 through March 10, and 50% off all other days in the season. Allied resorts are:

King Pine, NH
Paul Bunyan Ski Hill, WI
Mont Ripley, MI
Cherry Peak, UT

BLACKOUTS AND RESERVATIONS?

Blackout dates apply specifically to the Indy Base Pass and Indy AddOn Base Pass. Indy+ Passes are not subject to blackout dates. 

25/26: You can find the current season's blackout dates and status of advanced reservations here, for both the standard Indy Pass and Learn to Turn Pass. 

Blackout dates for the 25/26 season will be finalized by Oct 1 2025.

Capacity Limits

To preserve the experience at Indy partner resorts, restrictions have been placed on the number of passes sold for the 25/26 season. We encourage passholders to purchase early for the best chance of securing a 25/26 Indy Pass. 

Additional Passholder Perks for both Indy Base Pass and Indy+ Pass

  • 25% off rack rate for a third day at partnering Indy Pass ski areas (1 at each resort).
  • 2 Trail Pass Days at Indy Cross Country Resorts
  • Discounted Lift Tickets to Allied Resorts across the US
    • King Pine, NH
    • Paul Bunyan Ski Hill, WI
    • Mont Ripley, MI
    • Cherry Peak, UT
  • Access to discounted travel packages through Japan Ski Tours, based on availability.
  • Access to discounted lodging
  •  Exclusive in-store discounts at participating retailers from Winter Sports Retailers. Details:
    • The discounts available to Indy Pass holders are 15% off regularly priced equipment and apparel, and 20% off ski and board tune-ups. 
    • Passholders can simply show their pass at checkout to receive the discount. 
    • Available in-store only, at participating stores. A full list of participating stores will be made available in October.
    • All Indy Passholders can utilize this deal (Indy Base, Indy+, Indy XC, and Learn to Turn. 

What is the Indy Employee Pass?

The Indy Employee Pass is a special version of the Indy Pass that is exclusively available to employees and volunteers of Indy Partner Resorts who opt into the Indy Employee Pass Program. The Indy Employee Pass is valid for two free days at each Indy Employee Pass Program participating resort.  The Indy Employee Pass is also valid for a discounted third day at each Indy Employee Pass Program participating resort. Visit this page to see all participating resorts respective blackout dates. 

Learn more

Refund Policy

All pass products are non-refundable. All sales of pass products are final with the exception of a pass rollover for those who purchase pass protection. 

Pass Protection Program

You may purchase a pass protection policy that guarantees Indy Pass will roll your pass over to the next season with no additional fees, regardless of pricing changes. To be eligible for rollover, passes must have zero redemptions during the current season and rollovers must be requested by April 1 of the current season. Pass Protection Programs must be added to EACH pass at the time of purchase and may not be added at a later date.

Credit Card Processing

We gladly accept all of the following credit cards: Visa, Mastercard, Discover and American Express

Charity, Non-Profits and Donation Requests

Indy Pass is committed to supporting snow sports related non-profit organizations in the communities we serve. Typically our support will involve the donation of a pass or providing a discount promo code. However, due to our start-up status and the limit on how many complimentary passes we can issue, not all requests can be granted. To request a donation, please fill out our Donation Request Form. Your request will be reviewed and a response given within one week. Thanks for your interest in the Indy Pass and for all that you do for snow sports in your community.

Give Indy as a Gift!

It's easy to give the Indy Pass as a gift. Just assign the passholder name at checkout. If the person is age 18+, an email will be sent instructing them to sign the waiver once you complete the purchase. If the person is under 18 (19 in Canada) a legal guardian must sign the waiver.

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