Terms & Conditions

Indy Ski Pass Terms and Conditions (the “User Agreement”)

Welcome to Indy Pass!

This User Agreement (the "Agreement" or "User Agreement") is a binding contract between you and Indy Ski Pass, LLC ("Indy"). It governs your purchase, activation, renewal, and use of any Indy Pass product, as well as your rights and responsibilities as a passholder.

By purchasing, activating, or using any Indy Pass product, you acknowledge that you have read, understood, and agree to be bound by this Agreement and any referenced terms, policies, or webpages available on Indy’s website. If you purchase an Indy Pass for another individual, you represent and warrant that you are authorized to bind that individual to this Agreement.

Indy may revise this Agreement from time to time. Unless otherwise noted, a revised version becomes effective when posted to the Policy Updates Page. If any change reduces your rights or increases your responsibilities, Indy will provide notice on the Policy Updates Page and by email at least 21 days before the effective date when required. By continuing to use your Indy Pass after a change takes effect, you agree to the updated Agreement. If you do not agree, you may cancel your Indy Pass. You will not be reimbursed if you cancel your Indy Pass but may continue to use your pass for the remainder of the season subject to the prior terms.

Definitions

For purposes of this User Agreement, the following terms shall have the meanings set forth below:

“Agreement” or “User Agreement” Means these Indy Ski Pass Terms and Conditions, including all incorporated pages, policies, and amendments.

“Indy” Means Indy Ski Pass, LLC. 

“Passholder,” “you,” or “your” Means any individual who purchases, activates, or uses an Indy Pass product, including individuals for whom another person has purchased a pass.

“Indy Pass,” “Indy Pass Product” or “Pass” Means any pass product offered by Indy, including but not limited to the Indy Base Pass, Indy Base Kids Pass, Indy Add‑On Pass, Indy+ Pass, Indy+ Kids Pass, Indy+ Add‑On Pass, Indy Employee Pass, Learn to Turn Pass, and Indy XC Pass.

“Standard Pass” Means the Indy Base Pass, Indy Base Kids Pass, and Indy Add‑On Pass.

“Plus Pass” Means the Indy+ Pass, Indy+ Kids Pass, and Indy+ Add‑On Pass.

“Add‑On Pass” Means any pass product requiring verification of a qualifying season pass with a participating Partner Resort.

“Indy Employee Pass” Means a pass available only to eligible employees of approved ski areas or organizations, subject to verification.

“Partner Resort” Means any ski resort or mountain listed on Indy’s website as a participating resort for the applicable season.

“Allied Resort” Means a resort participating in the Indy Allied Program offering discounted lift tickets to Passholders.

“Blackout Dates” Means dates during which certain pass types are not valid for redemption.

“Season” Means the period for which an annual Indy Pass is valid, beginning the first day of September and ending the last day of August each year.

“Activation” Means completion of all requirements necessary to use a Pass, including photo submission, payment, signed Waiver, and required verification.

“Redemption” Means exchanging an Indy Pass for a lift ticket or access credential at a Partner Resort.

“Reservation” Means any advance scheduling requirement imposed by a Partner Resort.

“Waiver” Means the release of liability required for use of any Indy Pass product.

“Pass Protection Program” Means the optional policy allowing eligible passholders to exchange a current‑season pass for the next season.

“Automatic Renewal” or “Auto‑Renewal” Means Indy’s annual subscription renewal of a Pass using the passholder’s default payment method.

“Payment Plan” Means any installment‑based payment arrangement available at purchase.

“Verification” Means Indy’s process for confirming identity, eligibility, or compliance, including manual review.

“Fraud,” “Improper Use,” or “Unauthorized Transfer” Means any prohibited conduct such as misuse, transfer attempts, provision of false information, or deceptive actions.

“Policy Updates Page” Means the page on Indy’s website where advance notice of amendments is posted.

“Partner Resort Policies” Means rules, waivers, reservation requirements, and conditions imposed by Partner Resorts.

“Extraordinary Circumstances” Means circumstances that may warrant Indy’s discretionary accommodation, such as injury or medical inability to ski.

“Use of Likeness” Means Indy’s and Partner Resorts’ right to capture and publish images or video of Passholders consistent with this Agreement.

Partner Resorts

Our Partner Resorts are listed on our website here and are subject to change each season. 

Types of Indy Passes

Indy offers several pass products on a limited basis, including:

• The “Indy Base Pass,” “Indy Base Kids Pass”, and the “Indy Add-On pass” (collectively referred to as a “Standard Pass”);
• The “Indy+ Pass,” “Indy+ Kids Pass,” and “Indy+ Add-On Pass” (collectively referred to as a “Plus Pass”);
• The “Indy Employee Pass”;
• The “Learn to Turn Pass”; and
• The “Indy XC Pass.”

Each product has distinct benefits and restrictions as described on Indy’s website and FAQ.

Add‑On and Indy Employee Passes require additional verification and may not be used until verification is complete. Failure to fulfill verification requirements may render the passholder ineligible for associated benefits or reimbursements. Verification requirements for the Add-On Pass are listed here. Verification requirements for the Indy Employee Pass are listed here. No refunds are provided for rejected usage prior to verification.

Indy Kids and Indy+ Kids passes are only for children under 13 years of age and will automatically upgrade to an adult pass upon reaching the age of 13 years old. 

300 Resort Guarantee

Passholders may request a refund before December 1, 2026, if the number of Indy Pass resort partners is less than 300 by November 1, 2026. A passholder can also request a refund for an unused pass by December 1, 2026, if their favorite resort from the 25/26 season does not renew for 26/27.

Blackout Dates 

Indy Base Pass, Indy Employee Pass, and LTT Pass products are subject to Blackout Dates. Indy Base Pass Blackouts are listed here. Indy Employee Pass Blackout Dates are listed here. LTT Pass Blackout Dates are listed here. Passholders are responsible for reviewing Blackout Dates before arrival. No refunds or reimbursements are provided for inability to ski on a posted Blackout Date. Blackout Dates are subject to change. Indy Plus Passes have no Blackout Dates.

Use of an Indy Pass

A Pass is not valid for Redemption at Partner Resorts until Activation is complete. To confirm Activation, log in to your profile and ensure your account is noted as ‘ready to ski.’ Activation requires:

• A qualifying headshot, subject to Indy Pass review;
• Executed Waiver; and
• Completed payment.

For Add-On and Employee Passes, activation further requires photo verification which may take up to four business days.

To redeem your Indy Pass, present a valid government‑issued photo ID or your physical Indy Pass at the Partner Resort’s designated ticket window. You are responsible for checking the Partner Resort’s dedicated page on our website for Redemption locations and procedures. Indy is not liable for damages arising from attempts to redeem at a location other than that specified on the Partner Resort’s page.

Some Partner Resorts require purchase of an RFID card for lift access. RFID card purchases are not covered by your Indy Pass and are at the discretion of the Partner Resort.

Resort Access and Travel Restrictions

An Indy Pass does not guarantee access to any Partner Resort. Access is subject to the Partner Resort being open and having capacity. Partner Resorts may limit or deny access due to circumstances affecting operations. Partner Resorts may impose additional terms, conditions, releases, or waivers as a precondition to issuing access, and compliance is required to obtain a ticket. Indy is not responsible for resort closures or inability to access a Partner Resort due to access limitations outside of Indy’s control.

Travel to certain Partner Resort locations may be restricted by government agencies and may affect your ability to visit specific resorts at specific times without quarantine or other measures. Indy is not responsible for inability to visit a Partner Resort arising from governmental travel restrictions.

You may suffer injuries, illnesses, or other circumstances that prevent you from using your Pass. You are not entitled to a refund due to inability to use your Pass arising from such circumstances. Indy retains sole discretion to address Extraordinary Circumstances. In no event will reimbursement or a subsequent‑season pass be provided without: (a) a verified doctor’s note; (b) no more than two (2) Redemptions during the current Season; and (c) a written request received by April 1 of the Season for which accommodation is sought.

Reservations

To help avoid overcrowding, some Partner Resorts require Reservations. Partner Resorts requiring Reservations are listed here and are subject to change. Indy will make reasonable efforts to keep Passholders informed of which resorts require Reservations, but you are responsible for confirming requirements with the resort you plan to visit. Partner Resorts may cap daily Reservations. Only one Reservation per Pass may be made per day. Indy is not responsible for failure to obtain a Reservation or for capacity limitations at Partner Resorts.

If you make a Reservation and fail to redeem a ticket on that date without cancelling within the Partner Resort’s timeframe, you will forfeit one day’s lift ticket at that resort.

Limitations and Restrictions on Pass Redemptions

Each Pass is for the exclusive use of the named Passholder and may be redeemed only once per day. Only one Indy Pass may be purchased per person, per Season. Passes are non‑transferable and non‑assignable. Pass benefits and Redemptions may not be resold or transferred. Violations may result in loss of benefits and may lead to criminal prosecution by Indy or Partner Resorts.

Indy Pass does not guarantee access to Partner Resorts’ events or special programming beyond the scope of a regular lift ticket (e.g., races, festivals, competitions). 

For Innsbruck Ski Resorts, Austria, passholders are entitled to two consecutive daily lift tickets total at any of the Innsbruck resorts listed on the Innsbruck Ski & City Network page. Additional information and restrictions are available on that page.

Passholders are prohibited from organizing, running, or participating in unauthorized snowsports lessons, guided tours, or other compensated services at Partner Resorts without the resort’s prior written authorization.

Indy Allied Program

Indy Pass holders are entitled to 25% off lift tickets on weekends and holidays between December 23 and March 10 of each Season and 50% off all other days at Allied Resorts. Passholder must present a valid Indy Pass or valid government‑issued ID to obtain this benefit. Allied Resorts are listed on Indy’s website.

Refund Policy

Except as otherwise provided in this Agreement or required by law, all pass products are non‑refundable and all sales are final. Once purchased, no refunds, reimbursements, credits, chargebacks, or other compensation will be provided, except as expressly stated in this Agreement.

Pass Protection Program

Pass Protection may be purchased at the time of purchasing your Indy Pass. Each Pass must have a separate Pass Protection policy to be eligible. The Pass Protection Program allows eligible passholders to exchange a current‑season Pass for the next Season’s Pass regardless of price changes. Eligibility requires: (1) Pass Protection purchased at time of Pass purchase for the specific Pass; (2) zero Redemptions during the current Season; and (3) a written exchange request received no later than April 1 of the current Season. Additional information is available here.

Use of Likeness

By using an Indy Pass, you grant Indy and each Partner Resort the right to capture, use, and publish worldwide and in perpetuity, in any media now known or later developed (including online and social media), without approval or compensation, any image or performance of you (or of any individual for whom you are signing) while at a Partner Resort.

Automatic Renewal

All Indy Passes except for the Employee Pass and the Learn to Turn Pass are a subscription service that will automatically renew to the same pass type on a determined date each year using your default payment method and prior payment plan choice at the guaranteed lowest price. You may cancel at any time by following the instructions on the Indy Pass website’s cancellation page. 

Indy Kids and Indy+ Kids passes will upgrade to an adult Indy or Indy+ Pass if the passholder is will be over 13 years of age on March 1 of the Season, in which case passholders will be charged the then-current price for the Adult Pass. 

Add-On Passes will automatically renew but are subject to verification prior to use. A passholder that no longer qualifies for an Add-On Pass can upgrade to a different Indy Pass or request a refund of the renewal charge.

Learn to Turn passes will not automatically renew but Learn to Turn passholders will be given the option to upgrade to a different pass on February 25 each year.

Indy will send a renewal reminder fifteen (15) days in advance of your renewal date. The reminder will include the renewal date, the renewal charge, and instructions for cancelling your subscription.

Upon cancellation, or upon failure to tender payment at renewal, you may continue to use your Pass for the remainder of the Season for which you hold a valid Pass and you will not be charged for subsequent Seasons. You are not entitled to a partial refund upon cancellation, and you remain obligated under any previously agreed Payment Plan terms. 

Indy Pass limits pass sales each year to ensure that partner resorts remain less crowded. Thus, If you cancel, your spot may be offered immediately to a waitlisted passholder for the following Season. If you forfeit your spot, you may need to return to the waitlist to resubscribe and may not be eligible for discounts or early‑purchase options afforded to prior passholders.

Compliance with Law, Rules, and Regulations

You must comply with all applicable laws, this Agreement, and Partner Resort Policies while using an Indy Pass or present on Partner Resort property. Indy may terminate a Pass, or deny renewal, without reimbursement, for violations of this Agreement, resort rules, or applicable law, as permitted hereunder.

Behavior Policy

To ensure a safe, respectful, and enjoyable experience for all guests, Passholders must conduct themselves in a responsible and considerate manner at all times while using an Indy Pass, interacting with Indy or Partner Resort staff, or visiting Partner Resorts. The following conduct is prohibited:

• Disrespectful, aggressive, threatening, abusive, harassing, discriminatory, or otherwise inappropriate conduct toward Indy staff, Partner Resort personnel, or other guests. 
• Reckless or unsafe behavior on the mountain or resort premises, including conduct that endangers oneself or others;
• Interference with resort operations, ignoring closures, violating posted signage, or otherwise violating instructions of ski patrol or resort personnel.
• Fraudulent or deceptive acts, including but not limited to improper use of an Indy Pass, attempting to transfer or resell a pass, or providing false information to Indy or a Partner Resort.
• Engaging in unauthorized commercial activities, including offering instruction, guiding, tours, or other compensated services without express written authorization. 
• Any conduct deemed offensive or inappropriate by Indy or a Partner Resort, in their sole and final discretion.

Indy may, in its sole discretion, take any or all of the following actions in response to a violation:

• Immediate revocation of the pass with no refund or reimbursement;
• Permanent prohibition on future Indy Pass purchases;
• Notification to Partner Resorts, which may impose additional sanctions or deny access; and
• Any other remedy permitted by law or resort policy.

These remedies are cumulative and may be applied individually or together. 

A Passholder may contest termination via email to [email protected]. Indy will consider all information provided and conduct any further investigation it deems appropriate.

Indy’s determination regarding violations and consequences is final.

Privacy Policy

Protecting your privacy is very important to us. Please review our Privacy Policy in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your information

Release of Liability and Waiver

Indy Ski Pass shall not be held responsible for any loss, damage, injury, or inconvenience incurred by passholders while using an Indy Pass as per the terms of the Waiver. Passholders acknowledge that the use of an Indy Pass is at their own risk. Execution of the Waiver is a condition precedent for use of the Indy Pass.

Governing Law; Jurisdiction; Venue

This Agreement is governed by the laws of the State of Colorado and the laws of the United States applicable therein, without regard to conflicts‑of‑law principles. The 2nd Judicial District in the State of Colorado (Denver) has exclusive subject‑matter jurisdiction for any dispute arising from this Agreement, and the parties unequivocally agree to submit to its personal jurisdiction. Venue is proper only in the 2nd Judicial District (Denver). You irrevocably consent to service of process in any location and waive defenses based on the location of service. You agree to transfer any related case to the 2nd Judicial District (Denver) and to be liable for Indy’s costs and expenses related to such transfer, including attorneys’ fees.

Translation of agreement

Any translation of this user agreement from English is provided solely for your convenience and is not intended to modify the terms of this user agreement. In the event of a conflict between the English version of this user agreement and a version in a language other than English, the English version shall control.

Acknowledgment and Contact

By purchasing or using an Indy Ski Pass product, you agree to abide by these terms and conditions.

For any inquiries or clarifications regarding these terms and conditions, please contact customer service.