Return & Refund Policy
Please note! The Indy Pass is nonrefundable and nontransferable.
No refunds or transfers are available if you did not purchase Pass Protection. Pass Protection must be purchased at the same time as your pass purchase.
21/22 Pass Protection Policy
If you did not use your 21/22 pass and purchased the Pass Protection, you have two options:
1. Roll over your 21/22 pass and Pass Protection plan to the 22/23 season
2. Receive a refund minus the Pass Protection fee and 3% service fee back to your card.
Deadline for 21/22 Pass Protection credits/refund: 1 year after your 21/22 pass purchase date. Refunds/rollover credits will be available after the 21/22 season ends.
22/23 Pass Protection Policy: UPDATED
If you purchase the 22/23 Pass Protection and don’t use your pass, you have two choices:
1. Roll over your 22/23 pass and Pass Protection plan to the 23/24 season
2. Receive a full refund minus the Pass Protection fee and 3% service fee back to your card.
Deadline for 22/23 Pass Protection credits/refund: September 1st, 2023. Refund/rollover credits will be available after the 22/23 season ends.
Pass Protection must be added to each pass at the time of purchase ONLY. You can find more details here: https://www.indyskipass.com/pricing.