• How do I use my Indy Pass to redeem lift tickets?

    Once you’ve received a confirmation email that your Indy Pass is registered, you can go to any participating resort ticket window to get a free lift ticket. Just present your drivers license or other photo ID to the ticket agent each time you wish to redeem and they will issue you a day ticket.
  • Is the Indy Pass a physical pass?

    No. One way we are able to keep the price of the Indy Pass so low is that we don't issue a physical pass. Instead, our pass holders simply present photo ID at the ticket window, the resort looks them up in our system, and they are given a lift ticket good for that day.
  • How many free lift tickets can I get with my Indy Pass?

    You’ll receive two free lift tickets at each Indy Pass resort. In addition, you can purchase a third ticket at each resort for 25% off the daily rate.
  • Can I redeem more than one lift ticket per day?

    No, you can only redeem one lift ticket per day per pass holder.
  • After I’ve used my two free tickets, can I buy more at a discount?

    Yes, once you’ve used both of your free tickets at a given resort, you can purchase one additional ticket at that resort for 25% off that day’s rate.
  • Are there any black outs or days when I can’t redeem a lift ticket?

    Most Indy Pass resorts offer season-long UNRESTRICTED access but a handful of resorts will exclude certain holidays and peak weekends.

    Indy Pass resorts who will have blackouts include:
    • Mission Ridge, WA
    • Silver Mountain, ID
    • Lutsen Mountains, MN
    • Granite Peak, WI

    Peak Day Blackouts
    • December 26, 2020 - January 3, 2021
    • Jan. 16, 17, 18, 23, 24, 30, 31, 2021
    • Feb. 6, 7, 13, 14, 15, 2021

    Note: Indy Passholders who wish to ski on a blackout day can do so by purchasing a daily lift ticket for 25% off that day’s rate.

    Indy+ Pass - No Blackouts
    Indy+ Passholders have no blackout days. For an additional $100 ($299 total), the Indy+ allows you to ski day or night at any Indy Resort.
  • What if I want to ski or ride on a blacked-out or restricted day?

    If you’re an Indy Passholder and you’d like to ski or ride at a resort with peak day blackouts you can purchase one ticket at that resort for 25% off.
  • Will reservations be required at any resorts?

    To prevent overcrowding on peak days, many of our resorts will be utilizing a reservation system that will limit the number of people allowed on the hill. Reservations may even be required of their own season passholders. Indy Pass partner resorts may require advance reservations to be made for Indy Passholders and may place a cap of the number of these reservations available by day. It is important to make yourself aware of the lift access policies of each resort you plan to visit well in advance of your trip. If a partner resort requires Indy Pass reservations, it is essential that you follow each resort's specific policies. Our recommendation is to make your reservation as early as possible to ensure that you can ski or ride on the day you choose. If you do so, you’ll be issued a no charge lift ticket per the resort's reservation policy.

    If, however, an Indy Pass holder makes a reservation and fails to show up without making a cancelation within the resort’s specified timeframe, that passholder will forfeit one day’s lift ticket at that resort.

    The Indy Pass will make every effort to keep our passholders informed of which resorts are requiring reservations on which days but we anticipate an ever-changing situation and recommend that you “Know Before You Go” and check with the resort that you plan to visit as early as possible.
  • Is there a buyer assurance plan in case I can’t use my pass?

    The Indy Pass has the simplest and most comprehensive pass assurance plan in the industry. It's called the Get America Skiing Promise: if you are unable to use your pass at least three days, you will receive an automatic credit of 20-80% on a pass for the following season. No questions asked.

    Also, if you want additional protection, for $20 you'll receive a full refund of your purchase price if you're unable to use your pass at all. You can get more details here: indyskipass.com/pricing.
  • What kind of safety precautions will be in place at Indy resorts?

    Our resorts partners' top priority is the safety of guests and staff. They are in 28 different states and provinces and protocols and regulations will vary widely. However, we anticipate that all resorts will be following the National Ski Areas Association Ski Well, Be Well guidelines for best operating practices. These include social distancing, mandatory face coverings and thorough and frequent cleaning and disinfecting of facilities.
  • Is there a payment plan?

    Yes. If you purchase your Indy Pass before November 16th, you have the option to make multiple payments instead of a one-time payment. Your initial payment will happen immediately when you check out, and then the following payments will be deducted from your bank account or designated credit card on the 28th of each month as shown below:

    • If purchased before September 16 you can opt to make four (4) payments.
      Payment due dates will be: Purchase date, 9/28, 10/28, 11/28.
    • If purchased before October 16 you can opt to make three (3) payments.
      Payment due dates will be: Purchase date, 10/28, 11/28.
    • If purchased before November 16 you can opt to make two (2) payments.
      Payment due dates will be: Purchase date and 11/28.

    Your Indy Pass will not be redeemable at any Indy Resort until paid in full. You can pay off your Indy Pass at anytime by visiting your Indy Pass profile. All payment plans are scheduled to complete by November 28th.
  • Will the price for the Indy Pass increase later?

    Yes. The price of all Indy Pass products including the Indy+ and Kids Passes will increase by 10% on December 1 and January 1.
  • Is there a discount for students, military, or seniors?

    Sorry, but we do not offer a discount to students, military, or seniors off the low Indy Pass price.
  • Is there a group discount for bulk purchases?

    Yes! Your club, team or group can get a discount by purchasing ten or more passes. For every ten passes purchased, we will issue one free pass.

    Note: free pass issued will be equivalent in value to the lowest valued pass included on the group discount. For example, if you purchase nine adult passes for $199 and one kids pass for $99, the free pass will be a kids pass valued at $99.

    To take advantage of group discounts or to learn more, contact us at [email protected] Group discounts cannot be applied to online purchases.
  • Can I use all of my days at one resort?

    No. The Indy Pass can only be redeemed for two free day tickets, one day at a time, at each partner resort.
  • Do my redeemed lift tickets have to be used sequentially?

    No. You can redeem your two free day tickets at each of the resorts any day throughout each resort’s operating season. The only exceptions to this are blackout/holiday restrictions as noted above.
  • I’ve already purchased a season pass at an Indy Pass resort, do I get the two free days at the other resorts?

    Sorry, the Indy Pass is separate from a season pass at participating resorts. However, you may purchase a discounted Indy Pass AddOn if you’re a current season pass holder at an Indy Pass resort. The price for an AddOn Pass is:

    • Indy Pass $129
    • Indy+ $199
    • Kids Indy Pass $69
    • Kids Indy+ $99

    Note: Indy Pass AddOns will be valid for two free days at all resorts EXCEPT your home resort where you have a season pass. Also, your season pass must be a full, unlimited season pass - midweek, spring season or other restricted passes do not qualify. This offer is also valid for employee season pass holders.
  • Will I be charges for an RFID card at individual resorts?

    Yes, some Indy resorts use RFID systems and charge a small, one-time fee - usually $5 or less - for an RFID pass that will allow you to access lifts. You can reload your RFID card each day you visit the resort by going to the ticket window and checking in.
  • I did not receive a confirmation email. What should I do?

    Many times, confirmation emails are caught in spam filters and they may be found in your Spam Folder. Do a search of your received emails From: [email protected]

    If you still can’t find your confirmation email, notify us at [email protected] and we’ll let you know if your pass has been activated.
  • Will there be a late-season discounted pass sold?

    We will announce at a later date if a late-season discount will be offered on any Indy Passes.