FAQ

  • How do I use my Indy Pass to redeem lift tickets?

    Once you’ve received a confirmation email that your Indy Pass is registered, you can go to any participating resort ticket window to get a free lift ticket. Just present your drivers license or other photo ID to the ticket agent each time you wish to redeem and they will issue you a day ticket.
  • Is the Indy Pass a physical pass?

    No. One way we are able to keep the price of the Indy Pass so low is that we don't issue a physical pass. Instead, our pass holders simply present photo ID at the ticket window, the resort looks them up in our system, and they are given a lift ticket good for that day.
  • How many free lift tickets can I get with my Indy Pass?

    You’ll receive two free lift tickets at each Indy Pass resort. In addition, you can purchase a third ticket at each resort for 25% off the daily rate.
  • Can I redeem more than one lift ticket per day?

    No, you can only redeem one lift ticket per day per pass holder.
  • After I’ve used my two free tickets, can I buy more at a discount?

    Yes, once you’ve used both of your free tickets at a given resort, you can purchase one additional ticket at that resort for 25% off that day’s rate.
  • Are there any black outs or days when I can’t redeem a lift ticket?

    Most Indy Pass resorts offer season-long UNRESTRICTED access but a handful of resorts will exclude certain holidays and peak weekends.

    Resorts with peak-day blackouts
    So far, the resorts who will likely have blackout dates include the following:
    • Mission Ridge, WA
    • Silver Mountain, ID
    • Beaver Mountain, UT
    Note: Please check back in after September 1st when this list will be updated with a final list.

    Peak Day Blackouts
    • December 26, 2020 - January 3, 2021
    • Jan. 16, 17, 18, 23, 24, 30, 31, 2021
    • Feb. 6, 7, 13, 14, 15, 2021

    Note: Indy Passholder who wish to ski on a blackout day can do so by purchasing a daily lift ticket for 25% off that day’s rate.

    Indy+ Pass - No Blackouts
    Indy+ Passholders have no blackout days. For an additional $100 ($299 total), the Indy+ allows you to ski day or night at any Indy Resort.
  • What if I want to ski or ride on a blacked-out or restricted day?

    If you’re an Indy Passholder and you’d like to ski or ride at a resort with peak day blackouts you can purchase one ticket at that resort for 25% off.
  • Is there a payment plan?

    Yes. If you purchase your Indy Pass before November 16th, you have the option to make multiple payments instead of a one-time payment. Your initial payment will happen immediately when you check out, and then the following payments will be deducted from your bank account or designated credit card on the 30th of each month as shown below:

    • If purchased before September 16 you can opt to make four (4) payments.
      Payment due dates will be: Purchase date, 9/30, 10/30, 11/30.
    • If purchased before October 16 you can opt to make three (3) payments.
      Payment due dates will be: Purchase date, 10/30, 11/30.
    • If purchased before November 16 you can opt to make two (2) payments.
      Payment due dates will be: Purchase date and 11/30.

    Your Indy Pass will not be redeemable at any Indy Resort until paid in full. You can pay off your Indy Pass at anytime by visiting your Indy Pass profile. All payment plans are scheduled to complete by November 30th.
  • Will the price for the Indy Pass increase later?

    Yes. The price of all Indy Pass products including the Indy+ and Kids Passes will increase by 10% on December 1 and January 1.
  • Is there a discount for students, military, or seniors?

    Sorry, but we do not offer a discount to students, military, or seniors off the low Indy Pass price.
  • Can I use all of my days at one resort?

    No. The Indy Pass can only be redeemed for two free day tickets, one day at a time, at each partner resort.
  • Do my redeemed lift tickets have to be used sequentially?

    No. You can redeem your two free day tickets at each of the resorts any day throughout each resort’s operating season. The only exceptions to this are blackout/holiday restrictions as noted above.
  • I’ve already purchased a season pass at an Indy Pass resort, do I get the two free days at the other resorts?

    Sorry, the Indy Pass is separate from a season pass at participating resorts. However, you may purchase a discounted Indy Pass Add On if you’re a current season pass holder at an Indy Pass resort. The price for an Add On Pass is:
    • Indy Pass $129
    • Indy+ $199
    • Kids Indy Pass $69
    • Kids Indy+ $99

    Note: Indy Pass Add Ons will be valid for two free days at all resorts EXCEPT your home resort where you have a season pass.
  • I did not receive a confirmation email. What should I do?

    Many times, confirmation emails are caught in spam filters and they may be found in your Spam Folder. Do a search of your received emails From: [email protected]

    If you still can’t find your confirmation email, notify us at [email protected] and we’ll let you know if your pass has been activated.
  • Will there be a late-season discounted pass sold?

    We will announce at a later date if a late-season discount will be offered on any Indy Passes.